Your satisfaction is our top priority! If you do not absolutely love your new purchase, you may return the item(s) for a full refund of the purchased price, by mail with your own return label.

We do not provide return labels unless the merchandise was found to be defective or incorrect.

What can I return or exchange?

We are sorry things didn’t work out! We will gladly refund or exchange all unwashed and unworn ticketed merchandise in its original condition within 30 days of your order date.

How do I return my items?

Please note that the RETURN LABEL IS NOT PREPAID, therefore, you will be responsible for the return shipping cost. Ship the return package to 1220 Maple Ave #911, Los Angeles, CA 90015.

Please allow 7 business days for the return to be processed and the refund to be issued, counting from the day the package was received in our warehouse.

How will I be refunded?

Refunds will be issued by check and mailed to your shipping address. Shipping charges and the sales tax on shipping are not refundable.

If you have any questions, please do not hesitate to contact our Customer Experience Department by email (wm@whitemarkjeans.com) or by phone at 1-213-747-0588 (USA).